We list here what you should do during and after a flood. If you live or work in a flood risk zone you should prepare a Flood Plan and register to receive Flood Warnings. Refer to our Flood Risk page.

Things to do during a flood

  • Tune into your local radio station on a battery or wind-up radio
  • Fill jugs and saucepans with water
  • Grab your flood kit – if you have prepared one
  • Collect blankets, torch, first aid kit, medication and food
  • Move important documents, personal items, valuables, and lightweight belongings upstairs or to high shelves
  • Raise large items of furniture, or put them in large bags if you have them
  • Move people, outdoor belongings, cars and pets to higher ground
  • Switch off water, gas and electricity at mains when water is about to enter your home. Do not touch sources of electricity when standing in water
  • Fit flood protection products, if you have them, for example flood boards, airbrick covers, sandbags
  • Put plugs in sinks and baths. Weigh them down with a pillowcase or plastic bag filled with soil
  • If you do not have non-return valves fitted, plug water inlet pipes with towels or cloths
  • Move your family and pets upstairs or to a high place with a means of escape
  • Listen to the advice of the emergency service and evacuate if told to do so
  • Avoid walking or driving through flood water. Six inches of fast-flowing water can knock over an adult and two feet of water can move a car

Things to do after a flood

  • If you have flooded, contact your insurance company as soon as possible
  • Take photographs and videos of your damaged property as a record for your insurance company
  • If you don’t have insurance, contact your local authority for information on grants and charities that may help you
  • Flood water can contain sewage, chemicals and animal waste. Always wear waterproof outerwear, including gloves, wellington boots and a face mask
  • Have your electrics, central heating and water checked by qualified engineers before switching them back on

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