If you have received an email with an attachment that claims to be the Windows 10 upgrade, or have received a call offering to help walk you through the Windows 10 upgrade, please do not open the attachment or follow their instructions.
Unfortunately, cybercriminals are trying to capitalize on the great momentum of Windows 10, with nefarious email, web, and phone scams directing our customers to install ransomware and other malware.
Windows 10 is a free upgrade offered by Microsoft which you can take advantage of by reserving your free copy online, or by visiting a Microsoft Store near you to secure free upgrade services.
Microsoft does not initiate calls to customers to assist with Windows 10 installation or technical support, nor do we send emails with installation files attached. If you have been contacted by telephone or if you have received such emails with attached installation files, consider these fraudulent and do not share your personal information or open the attachment.