National Consumer Week

Know your new rightsThree core requirements

The Consumer Rights Act 2015 requires that goods and services must be:

  • as described
  • of satisfactory quality and
  • fit for purpose.

Digital Content

Digital content, such as online film and games, music downloads or e-books, is also covered. You have a right to a repair or replacement of faulty digital content

It is important to check before you buy that digital content meets your requirements and is compatible with your hardware and software.


Citizens’ Advice: Know your New Rights

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