Consultation: Switching suppliers – making it easy for consumers

switchingprovidersThis call for evidence asks consumers to share their experiences on switching suppliers and how the process could be improved. We welcome any views and experiences of switching suppliers for:

  • energy
  • telecommunications
  • banking (current accounts)

The call for evidence proposes 6 principles which suppliers should follow to make switching easier for consumers.

Respond online, or

Complete a response form and either

Email to:

Write to:Department for Business, Innovation and Skills
Consumer and Competition Policy
Switching – Call for Evidence Team (Victoria 357)
1 Victoria Street
London SW1H OET

Department for Business, Innovation & Skills 22 October 2015

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