Improved service for people who need community equipment

Ashford CCGAshford Clinical Commissioning Group and the other clinical commissioning groups in Kent have been working with Kent County Council to improve services for people who need community equipment to live independently at home.

After a procurement led by Kent County Council Nottingham Rehab Limited (trading as NRS Healthcare) have been appointed to deliver a countywide Integrated Community Equipment Service from 30 November 2015.

NRS Healthcare provides equipment such as hospital beds, pressure care equipment, walking frames and other things that older people and disabled people of all ages need to live independently in their own homes. It also provides Telehealth services in Kent.

NRS replaced four different providers, meaning it can offer patients the convenience of having all their equipment delivered at one time.

To start with, the hours of the service will be 8.30am to 4.30pm Monday to Friday as now.

But from 1 February 2016, it will open 8am to 8pm Monday to Saturday and 12noon to 6pm on Sunday.

As now, there will continue to be a 24-hour service for urgent problems such as broken beds.

How can I contact NRS?

The contact details for NRS Healthcare customer services are:

NHS Ashford Clinical Commissioning Group 30 November 2015

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