Fraudsters pretend to work for BT

tps-logoKent Trading Standards have received reports of scam phone calls and letters from people claiming to work for the telecommunication service, BT.

The caller asks for an upfront fee of £300 to opt-out of scam telephone calls and tries to gain the resident’s confidence by quoting the last four digits of their credit card. The caller then asks for the beginning of their credit card number to complete the transaction. They may also send a letter as shown here.

We believe this person may be using the identity of an existing company to scam residents.

Registration with TPS is Free. TPS is the only official UK ‘do not call’ register for opting out of live telesales calls. The TPS register is established and supported by legislation. Organisations which want to make live telesales calls in the UK are legally required to screen their sales lists against the TPS list.

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Kent Trading Standards 25 January 2016

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