Acting on product safety

If there is a problem with the safety of a product, its manufacturer is responsible for making arrangements for its repair, replacement or refund for the owner. This includes contacting the person who has purchased it where possible, and publishing a notice drawing attention to the risk the product poses and what the manufacturer is doing to remedy the issue.

Grenfell Tower fire update

A Hotpoint fridge freezer has been identified as the initial source of the Grenfell Tower fire. At this stage, the manufacturer Whirlpool Corporation has not issued a product recall. Consumers who believe they may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey) should call Whirlpool’s freephone hotline on 0800 316 3826 or visit the Hotpoint Service website to register your details for further updates.


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Latest household appliances (white goods) recalled due to fire risk


You can check for recalled products by clicking on the icons below.


Registering your product means manufacturers can get in touch with you if a product you’ve bought is recalled. You can register directly with the manufacturers, or use the Register My Appliance service below. This is provided by the Association of Manufacturers of Domestic Appliances, and is supported by the Department for Business, Energy & Industrial Strategy and the Royal Society for the Prevention of Accidents.

Register your appliance


For more on recalls for your household products contact Citizens Advice

Citizens Advice consumer helpline: 03454 04 05 06
Textphone: 18001 03454 04 05 06
Monday to Friday, 9am to 5pm

To contact a Welsh-speaking adviser: 03454 04 05 05
Textphone to contact a Welsh-speaking adviser: 18001 03454 04 05 05

Product Recall Consumer Advice
Telephone:0300 123 1016
Monday to Sunday, 8am to 8pm

Closed on bank holidays

Department for Business, Energy & Industrial Strategy 23 June 2017

Latest household appliances (white goods) recalled due to fire risk:

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