Author Archive: Bob Shrubb

Chair of South Ashford Community Forum

Fraudsters pretend to work for BT

tps-logoKent Trading Standards have received reports of scam phone calls and letters from people claiming to work for the telecommunication service, BT.

The caller asks for an upfront fee of £300 to opt-out of scam telephone calls and tries to gain the resident’s confidence by quoting the last four digits of their credit card. The caller then asks for the beginning of their credit card number to complete the transaction. They may also send a letter as shown here.

We believe this person may be using the identity of an existing company to scam residents.

Registration with TPS is Free. TPS is the only official UK ‘do not call’ register for opting out of live telesales calls. The TPS register is established and supported by legislation. Organisations which want to make live telesales calls in the UK are legally required to screen their sales lists against the TPS list.

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Kent Trading Standards 25 January 2016

Register to Vote

  • your-vote-mattersThis May elections will take place for Kent’s Police and Crime Commissioner.
  • The referendum on whether or not the UK should stay in or leave the European Union could take place as early as June this year.

If you are not registered to vote you will not be able to take part in these ballots.

Make sure you are counted

A review of Ashford’s electoral boundaries is due to take place this year.

Electoral ward sizes are based on the number of voters in the wards. The ward sizes can affect many issues dealt with by Ashford Borough Council.

If you are not registered to vote you won’t be counted.

Did you know?

Many organisations rely on your being on the Electoral Register as evidence of your identity.

  • In a recent example a family were not permitted to stay in planned holiday accommodation because they were not on the Electoral Register.
  • You are unlikely to be able to open a bank account, take out a loan or mortgage or get a credit card if you are not registered to vote


Understanding when food goes off could save you money.

Food date labelsUse by dates

These refer to food safety

Don’t eat food after this date, even if it looks and smells OK

Best before dates

These refer to food quality

Food is still safe to eat after this date, but may not be at its best

Did you know?

You can ignore ‘display until’ and ‘sell before’ dates. These are for shop staff, not shoppers.

Love Food Hate Waste, Money Advice Service

Blue Badge scam

Blue badgeWe have received reports of bogus Blue Badge websites charging £49 for a badge. The websites will ask for your personal information and will not have the authority to issue you a Blue Badge.

The official Blue Badge costs £10, you can find more information and apply or renew your Blue Badge by visiting the Kent County Council website.

You can contact Kent County Council’s Blue Badge Team on 03000 416262 or

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Internet Safety Taster Session

Computer userAshford Library is supporting Safer Internet Day 2016 by holding a free taster session on using the internet safely.  Delivered by Adult Education, the session will cover various aspects of using the internet safely, such as online shopping and banking, and how to recognise spam emails.

The course will take place at Ashford Gateway Plus on Tuesday 9 February from 12.30pm to 1.30pm.  Places are free but limited so please book in advance by contacting Ashford Library on 03000 41 31 31, email or call in and speak with a member of staff.

We have added this event to our calendar

Find out more about Safer Internet Day