Get your gas appliances checked annually
Check your gas engineer is Gas Safe registered
Check your engineer’s ID card when they arrive to do the job.
Further tips can be found at GasSafetyWeek.co.uk
Further tips can be found at GasSafetyWeek.co.uk
Google does not allow promotion of firms which charge fees for services that are free from an official site, yet the copycat sites persist. They are meant to prominently display that the service they are offering is available free of charge or for a lower fee, but this often displayed in small type at the bottom of the page, or not at all. At least one government agency has taken action with the Advertising Standards Authority against sites which have copied their official logo and branding.
Always be sure that you are using the official website, as copycat sites can occupy many of the top listings on your search engine page and end up costing you unnecessary money.
Get Safe Online
Anyone can be scammed. Scammers are intelligent, charming and persuasive – but feeling embarrassed or ashamed about falling for a scam can stop people from reporting them or getting the help they need.
Read Michael’s story to see how it could happen to anyone.
Play your part and share your experience on social media with #scamaware and help stop scams.
“I saw my dream car being advertised on Facebook. I had many conversations with the seller and it all seemed above board. All I needed to do was pay a deposit of £3,850 and when the car was delivered I would pay the balance.
“The next day I waited for my car and it didn’t arrive. I tried calling the seller but he never responded.
“I went to my bank and they said their fraud team would investigate. A few weeks later they got in touch, said they had retrieved my money and would be transferring it back to me.
“I will say that if you see something that seems too good to be true, then it probably is and if I am ever asked to do a bank transfer again I’ll decline as your money is not protected.”
Older people and those who are isolated in their community are often targeted by scammers. If you know or visit someone who might be a target you can support them by keeping an eye out for potential signs of scams.
Someone you know might be being targeted if they:
The more we know about scams the better we can tackle them.
If you suspect a scam report it to Action Fraud – you can use their online reporting tool: www.actionfraud.police.uk/report_fraud.
If you’ve lost money in a scam, tell your bank, finance company or pension provider.
For more advice call the Citizens Advice consumer service on 03454 04 05 06.
Scams are often hard to spot as they’re complex and use psychological tricks. You can keep yourself and others safe by knowing when it might be a scam.
If you’re not sure if something is a scam, get advice.
Talk to friends and family if something seems too good to be true, or call the Citizens Advice consumer service on 03454 04 05 06.
We’re taking part in Scams Awareness Month 2017 throughout July to help consumers stay #scamaware. Get involved:goo.gl/MMFqPo
If there is a problem with the safety of a product, its manufacturer is responsible for making arrangements for its repair, replacement or refund for the owner. This includes contacting the person who has purchased it where possible, and publishing a notice drawing attention to the risk the product poses and what the manufacturer is doing to remedy the issue.
A Hotpoint fridge freezer has been identified as the initial source of the Grenfell Tower fire. At this stage, the manufacturer Whirlpool Corporation has not issued a product recall. Consumers who believe they may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey) should call Whirlpool’s freephone hotline on 0800 316 3826 or visit the Hotpoint Service website to register your details for further updates.
Fraudsters have been advertising vehicles and machinery for sale on various selling platforms online. The victims, after communicating via email with the fraudster, will receive a bogus email which purports to be from an established escrow provider (a third party who will keep the payment until the buying and selling parties are both happy with the deal).
These emails are designed to persuade victims to pay upfront, via bank transfer, before visiting the seller to collect the goods. The emails also claim that the buyer (victim) has a cooling off period to reclaim the payment if they change their mind. This gives victims the false sense of security that their money is being looked after by this trustworthy third party, when in fact it is not and the money has gone straight to the fraudster.
If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting www.actionfraud.police.uk, or by calling 0300 123 2040.
Action Fraud 12 June 2017
There has been a series of recent incidents reported to Action Fraud where a lone fraudster has approached victims whom they believe to be unfamiliar with the local area. They make an excuse to talk to the victims such as enquiring about directions or offering a recommendation for a good hotel.
After this interaction, several other fraudsters will intervene purporting to be police officers in plain clothes and will sometimes present false identification as proof. The fake officers will then give a reason to examine the victims’ wallet, purse or personal items. They may also examine the first fraudster’s items or try to tell victims that the first fraudster is suspicious in order to gain victim trust and appear more realistic in their guise.
After all the fake police ‘checks’ are finished, victims have then reported being handed back their personal items only to later realise that a quantity of money or valuables were missing.
Action Fraud 04 May 2017