Crime

Fraud Alert for TSB Customers

Action Fraud have issued two fraud alerts regarding customers of TSB.

The first warns of an increased risk of phishing attacks following the problems recently experienced by TSB.

The second warns of an increase in the number of “port out” fraud cases reported by TSB customers. Fraudsters are number porting a victim’s telephone number to a SIM card under their control and then using the number to access the victim’s bank accounts.

Protect Yourself

Whilst the advice given by Action Fraud is particularly relevant to TSB customers at this time, it should be followed by everybody:

  • Don’t assume an email or text is authentic:

    Always question uninvited approaches in case it’s a scam. Phone numbers and email addresses can be spoofed, so always contact the company directly via a known email or phone number (such as the one on the back of your bank card).

  • Clicking on links/files

    Don’t be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected text or email. Remember, a genuine bank will never contact you out of the blue to ask for your full PIN or password.

  • If you have received a suspicious TSB email,

    please do not respond to it, report it to Action Fraud www.actionfraud.police.uk/report_phishing and also forward it to emailscams@tsb.co.uk

  • PAC Code notifications

    If you receive an unsolicited notification about a PAC Code request, contact your network provider immediately to terminate the request. Also notify your bank about your phone number being compromised.

  • Requests to move money:

    A genuine bank or organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account.

  • Every Report Matters.

    If you have been a victim of fraud or cyber crime, report it to us online or by calling 0300 123 2040.

  • Visit Take Five and Cyber Aware

    for more information about how to protect yourself online.
    https://takefive-stopfraud.org.uk/
    https://www.cyberaware.gov.uk/

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FIFA 2018 World Cup Alert

The 2018 FIFA World Cup will take place from 14th June – 15th July 2018. The worldwide demand for match tickets, flight tickets, and somewhere to stay throughout the competition is expected to be significant. Those planning to travel should exercise caution when considering the purchase of tickets or accommodation because the event is highly likely to be targeted by fraudsters looking to take advantage of unsuspecting fans.

Fraudsters will likely be posing as:

  • Official World Cup ticket vendors or private individuals attempting to sell on a match ticket via online marketplace.
  • A fraudulent website or operator offering non-existent flights or other transport to host cities.
  • An accommodation booking service, hotel or operator, offering seemingly convenient accommodation in one of the host cities for the duration of the game.
  • Lottery or competition organisers claiming that you’ve won a prize or cash related to the tournament.

Action Fraud received over six hundred reports and intelligence submissions in relation to the previous World Cup so it’s vital that football fans exercise caution when considering a purchase or making a transaction.

Protect yourself:

  • Listen to your instincts: If something feels wrong then it is usually right to question it. Fraudsters will use the promise of steep discounts to lure you into handing over your money or revealing personal/financial details.
  • Clicking on links/files: Don’t be tricked into giving a fraudster access to your personal or financial details, and never automatically click on a link in an unexpected email or text.
  • Visit the Action Fraud website and take a look at their Ticket Fraud, Holiday Fraud and Lottery Fraud advice pages before making any decisions or bookings.
  • For useful advice and information on the World Cup please visit the Government Guidance Pages: https://www.gov.uk/guidance/be-on-the-ball-world-cup-2018

Visit Take Five (takefive-stopfraud.org.uk/advice/) and Cyber Aware (cyberaware.gov.uk) for more information about how to protect yourself online.

Action Fraud  18 April 2018
www.actionfraud.police.uk/news/action-fraud-warns-football-fans-ahead-of-2018-world-cup-Apr18

Magazine Debt Fraud Alert

Fraudsters are cold calling victims nationwide and tricking them into paying a debt for magazine advertisement subscriptions that do not exist.

How does this fraud work?

Victims receive a telephone call from someone purporting to be a bailiff enforcing a court judgement, attempting to recover funds for a non-existent debt.

Over the phone the fraudsters state the debt originates from the victim not paying a magazine advertisement subscription.

The fraudsters use a variety of magazine names and publishers and are using the names such “Scott Davis”, “Stephen King” and “Mark Taylor”. These are names of certified Bailiff Enforcement Agents employed by debt enforcement companies.

Bank transfer

Fraudsters then request that the debt be repaid by bank transfer. If the victim refuses, they threaten to visit the victim’s home or place of work to recover the debt that is owed.

Once the money has been transferred, victims are not provided with receipt details of the payment or contact details. Later when victims make enquiries, they’ll discover that the debt did not exist, and often that no advertisement was placed.

This type of fraud is nationwide. Since 2017, there have been 52 reports relating to this fraud. From the reports received, there are a range of different businesses and individuals being targeted.

How to protect yourself:

Listen to your instincts: just because someone knows your basic details, such as your name and address, it doesn’t mean they are genuine.
Stay in control: always question cold callers. Always contact the companies directly using a known email or phone number.
Don’t be rushed or pressured into making a decision: A legitimate company will be prepared to wait whilst you verify information.
If you have been affected by this, or any other type of fraud, report it to us.

Visit Take Five and Cyber Aware for more information about how to protect yourself online.

Action Fraud  5th April 2018
www.actionfraud.police.uk/alert/fraudsters-claiming-to-be-bailiffs-tricking-people-into-paying-fake-debts-apr18

Domestic Abuse Bill Consultation

silhouette of figureTransforming the response to domestic abuse

Home Office and Ministry of Justice

Opened 8 Mar 2018
Closes 31 May 2018

Domestic abuse comes in many forms, shattering the lives of victims and their families, and in recognition of this the government has put forward proposals for new laws which would transform our approach to this terrible crime.

The consultation launched today (Thursday 8 March) by the Prime Minister Theresa May, Home Secretary Amber Rudd and Justice Secretary David Gauke, will seek views on measures to be included in the government’s draft Domestic Abuse Bill.

To ensure they get this landmark legislation right the Government now want to hear from all those who have been affected by abuse, from survivors, front line professionals, charities and the public, to gather views on how, together, we can best put a stop to it once and for all.

This consultation seeks to address domestic abuse at every stage from prevention through to rehabilitation. It references the connections and provisions of cross-sector agencies and departments and reinforces the Government’s aim to make domestic abuse everyone’s business.

By consulting the Government aims to harness the knowledge and expertise of victims and survivors, support organisations and research experts. They are also interested in the views of professionals across policing, criminal justice, health, welfare, education and local authorities who deal with these issues everyday.

The main aim through this work is to prevent domestic abuse by challenging the acceptability of abuse and addressing the underlying attitudes and norms that perpetuate it. This consultation asks questions under four main themes with the central aim of prevention running through each.

  • Promote awareness – to put domestic abuse at the top of everyone’s agenda, and raise public and professionals’ awareness.
  • Protect and support – to enhance the safety of victims and the support that they receive.
  • Pursue and deter – to provide an effective response to perpetrators from initial agency response through to conviction and management of offenders, including rehabilitation.
  • Improve Performance – to drive consistency and better performance in the response to domestic abuse across all local areas, agencies and sectors.

For each of these themes the current position is outlined and any potential areas identified where it is thought more could be done. These areas will be at different stages of development, and the accompanying questions will reflect this. In some instances feedback will be requested on specific proposals, whilst in others evidence or experiences will be asked for to further understand the problem.

The consultation includes some topics which are complex and/or technical.

Participate in this consultation

There are two versions of the consultation questionnaire:

Full version
https://consult.justice.gov.uk/homeoffice-moj/domestic-abuse-consultation/

Short Version
https://consult.justice.gov.uk/homeoffice-moj/domestic-abuse-consultation-short-version/

Documents

Transforming the response to domestic abuse 1.8 MB (PDF document)
https://consult.justice.gov.uk/homeoffice-moj/domestic-abuse-consultation/supporting_documents/Transforming%20the%20response%20to%20domestic%20abuse.pdf

Government takes action to tackle domestic abuse
Home Office and Ministry of Justice  08 March 2018
www.gov.uk/government/news/government-takes-action-to-tackle-domestic-abuse

Doorstep criminal alerts

Kent County Council have issued two alerts of fraudulent activity:

Bogus Police and Trading Standards Officers

Kent Trading Standards and Kent Police have received reports of criminals contacting residents by phone or in person claiming to be a Police or Trading Standards Officer. They will often refer to some previous poor work that might have been carried out and falsely claim the people involved have been arrested or are already in court.They insist the resident pays money which will be reimbursed after the court hearing.

The Police, Trading Standards, or the Court, would never ask for money – under any circumstances.

This type of fraudulent activity is on the rise so please report calls or visits to Kent Police. Residents that have previously been victims of doorstep crime are particularly at risk so please warn neighbours, friends and/or relatives if you think they may be targeted.

Report to Kent Police on 101 or at your local Police station.

Report it to Kent Police online
www.kent.police.uk/services/report-online/kent-police-online-reporting/

Criminals taking advantage of the bad weather

Doorstep criminals will take advantage of the current bad weather. Anyone calling at your home offering to do work on your roof, guttering, driveway, or inside your property, should be treated with caution.

Accepting work from a doorstep criminal can result in paying much more than you intended for very poor, unnecessary and sometimes dangerous work.

If you require work done to your home get at least three quotes and never give a doorstep caller cash.

For a list of Kent County Council approved traders

Please look out for neighbours and report any suspicious doorstep criminals to us.

Report it

www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service
www.citizensadvice.org.uk/consumer/ or

phone 03454 04 05 06
Monday to Friday from 9am to 5pm.

Kent County Council Public Protection  01 March 2018