Environment

Flood Alert

Upper River Stour

Flood alerts are also active for other areas of the Borough

Flooding is possible – be prepared

River levels are forecast to rise as a result of heavy rainfall overnight tonight. Flooding of roads and low lying land is expected from early tomorrow morning, Thursday 14th January 2021. We believe there is a possibility of flooding of low lying land and roads along the East Stour, Great Stour and tributaries around Ashford. Flooding of properties is not expected at this point. Prolonged rainfall is forecast over the next 24 hours. We are closely monitoring the situation and our incident response staff are prepared to respond if required. Please avoid using low lying footpaths near local watercourses and plan driving routes to avoid low lying roads near rivers which may be flooded. This message will be updated by 10am tomorrow morning, Thursday 14th January 2021, or as the situation changes.

This information was last updated at 7:06pm Wednesday 13 January 2021

Flood alert – Prepare

  • prepare a bag that includes medicines and insurance documents
  • check flood warnings

Monitor the river level feed from Gaugemap.co.uk on our River Levels page

What to do before, after and during a flood:

Environment Agency:
https://flood-warning-information.service.gov.uk/target-area/064WAF6UpStour

Flood Alert

Upper River Stour

Flooding is possible – be prepared

River levels have risen as a result of persistent rainfall. Flooding of roads and low lying land is expected from 09:45 today, 05/01/21. We expect flooding to affect low lying land and roads along the River Great Stour, particularly around Great Chart. Further light rainfall is forecast over the next 24 hours until tomorrow morning, 06/01/21. We expect river levels to continue to rise until tomorrow evening, 06/01/21. Our incident response staff are actively monitoring the situation and are prepared to respond if required. Please avoid using low lying footpaths near local watercourses. This message will be updated by 20:00 this evening on 05/01/21, or as the situation changes.

This information was last updated at 7:34am Tuesday 5 January 2021

Flood alert – Prepare

  • prepare a bag that includes medicines and insurance documents
  • check flood warnings

Monitor the river level feed from Gaugemap.co.uk on our River Levels page

What to do before, after and during a flood:

Environment Agency:
https://flood-warning-information.service.gov.uk/target-area/064WAF6UpStour

Resilience of Domestic Waste Collection Service

Ashford Borough Council is currently in the process of contingency planning for the possibility that daily bin collections will be adversely affected, due to potential disruption caused by traffic congestion across the borough, following the Brexit EU exit transition on the 1st January 2021.

ABC has been working with both the Government and KCC to ensure that additional waste collection and disposal resources are funded and work closely together. We have agreed longer working hours and priority delivery slots for our collection vehicles at the transfer station, as well as additional operating hours for collections crews. ABC will be taking a number of actions to minimise disruption to collections and to ensure they are completed in a timely manner, whilst keeping residents updated. These actions will include:

  • Residents being asked to present bins, when possible, the evening before collection, if this isn’t possible we will be asking residents to present them no later than 6am on the morning of collection.
  • The contractor will be providing additional collection crews to continue collections after 6pm if needed, to do our utmost to ensure collections are completed. If necessary, additional collection crews will be working late into the evening. Staff from the Street Scene service will be working rotational shifts to ensure service is monitored throughout so that issues that we can resolve (outside traffic congestion) are dealt with promptly. Missed collections can be reported here www.ashford.gov.uk/report/
  • The Council will be highlighting that additional recycling can be placed in clear sacks or cardboard boxes, or held over to place in the recycle bin once emptied.
  • The council will be posting regular updates on social media and on the council website, regarding the status of collections, to ensure residents understand what is happening so they can act accordingly.

ABC will continue working with Kent County Council and their contractor Biffa to ensure we deliver the most effective service possible for our residents.

Flood warning

The area covered by flood alerts has been extended to include the whole of the Great Stour from Lenham to Ashford, the East Stour from Postling to Ashford, Aylesford Stream and the Great Stour from Ashford to Sturry.

The threat on Ruckinge Dyke and Whitewater Dyke has been raised to Flood Warning.

Warnings and alerts are in force elsewhere in the Borough of Ashford

Flood warning – Act

  • turn off gas, water and electricity
  • move things upstairs or to safety
  • move family, pets and car to safety

Flood alert – Prepare

  • prepare a bag that includes medicines and insurance documents
  • check flood warnings

https://flood-warning-information.service.gov.uk/warnings

Flood Alert Upper River Stour

Flooding is possible – be prepared

River levels have risen as a result of heavy rainfall. Flooding of roads and low lying land is expected to start around 08:00 today 27/12/2020. This is likely to take place in the following locations: River East Stour, the Aylesford stream and the River Great Stour. Further heavy rain will continue till around 09:00 before the weather will clear apart from a few scattered showers. Further rainfall is forecast late tonight and into Monday. We are closely monitoring the situation. Our incident response staff are patrolling catchments and clearing screens. The public are advised to keep clear of rivers and avoid driving in flood water as bow waves can cause property flooding. This message will be updated later this afternoon.

This information was last updated at 6:05am Sunday 27 December 2020

Flood alert – Prepare

  • prepare a bag that includes medicines and insurance documents
  • check flood warnings

Monitor the river level feed from Gaugemap.co.uk on our River Levels page

What to do before, after and during a flood:

Environment Agency:
https://flood-warning-information.service.gov.uk/target-area/064WAF6UpStour

Christmas Recycling and Refuse Collections

A reminder that during the festive period your recycling and refuse collection days will be altered. Check out the Calendar below for the changes.

WeekNormal Collection DayRevised Collection Day
RecyclingMon 21 DecemberMon 21 December
Tue 22 DecemberTue 22 December
Wed 23 DecemberWed 23 December
Thu 24 DecemberThu 24 December
Fri 25 DecemberMon 28 December
RefuseMon 28 DecemberTue 29 December
Tue 29 DecemberWed 30 December
Wed 30 DecemberThu 31 December
Thu 31 DecemberSat 2 January
Fri 1 JanuaryMon 4 January
RecyclingMon 4 JanuaryTue 5 January
Tue 5 JanuaryWed 6 January
Wed 6 JanuaryThu 7 January
Thu 7 JanuaryFri 8 January
Fri 8 JanuarySat 9 January
Mon 11 JanuaryNormal Service resumes

There will be no garden waste collection over the Christmas period.

Side waste, ie textiles, small electricals or batteries still cannot be collected.

Christmas Recycling and Refuse Collections

During the festive period your recycling and refuse collection days will be altered. Check out the 2021 Calendar below for the changes.

WeekNormal Collection DayRevised Collection Day
RecyclingMon 21 DecemberMon 21 December
Tue 22 DecemberTue 22 December
Wed 23 DecemberWed 23 December
Thu 24 DecemberThu 24 December
Fri 25 DecemberMon 28 December
RefuseMon 28 DecemberTue 29 December
Tue 29 DecemberWed 30 December
Wed 30 DecemberThu 31 December
Thu 31 DecemberSat 2 January
Fri 1 JanuaryMon 4 January
RecyclingMon 4 JanuaryTue 5 January
Tue 5 JanuaryWed 6 January
Wed 6 JanuaryThu 7 January
Thu 7 JanuaryFri 8 January
Fri 8 JanuarySat 9 January
Mon 11 JanuaryNormal Service resumes

There will be no garden waste collection over the Christmas period.

Side waste, ie textiles, small electricals or batteries still cannot be collected.

Green Homes Grant

If you’re a homeowner or residential landlord you can apply for a Green Homes Grant voucher towards the cost of installing energy efficient improvements to your home.

Improvements could include insulating your home to reduce your energy use or installing low-carbon heating to lower the amount of carbon dioxide your home produces.

You must redeem the voucher and ensure improvements are completed by 31 March 2021.

How much you can get

Vouchers will cover two-thirds of the cost of eligible improvements, up to a maximum government contribution of £5,000.

If you, or someone in your household, receive certain benefits you may be eligible for a voucher covering 100% of the cost of the improvements. The maximum value of the voucher is £10,000. Check if you’re eligible for the low income support scheme.

Landlords are not eligible for low income support.

Read more about the scheme on the Simple Energy Advice website

Check if you are eligible for a voucher and find home improvements that you can carry out on the Simple Energy Advice website

Then apply for a voucher via gov.uk

Find an Installer

The voucher can only be used for work carried out by an installer registered under the scheme, for the work that is being undertaken.

Find an installer on the Simple Energy Advice website

We recommend that you do not take advice from cold callers, whether by phone or door to door salesmen nor respond to social media adverts or emails. we have learnt of examples of potential scammers and rogue traders taking advantage of the announcement of this scheme.

#ScamAware

Recycling Centre reopens from 15 May

Household Waste Recycling Centres (HWRCs) will open from Friday 15 May for essential use.

It’s important for you to limit use of these restricted slots, as they should be used for emergency waste disposal.

To be able to visit a HWRC you must book a slot in advance. Please note that booking slots are very limited to maintain social distancing for staff and visitors.

Booking will be available from Wednesday 13 May 2020

Note that the demand is high: there was a queue of 17500 to get on to the online booking form at Wednesday lunchtime; there is likely to be a long wait time on the phone.

Who can visit

You will only be able to book one trip in any 4 week period to ensure everyone can use the site safely.

Please note that the restricted vehicle and voucher scheme still applies. If you have a restricted vehicle you must apply for a voucher.

See our previous post for links to KCC and ABC pages giving information about other council services.

Kent County Council
https://www.kent.gov.uk/waste-planning-and-land/rubbish-and-recycling/visiting-a-hwrc-during-coronavirus

Enjoy bonfires and barbecues responsibly

With many spending their extra time at home in the garden we remind you to be careful and considerate when lighting bonfires and barbecues.

Please consult your neighbours before lighting a bonfire or barbecue, essential workers may need to wash clothes more frequently and smoke can aggravate some medical conditions. Neighbours may also mistake bonfire smoke as being from a property or uncontrolled fire and call the fire brigade.

Rules regarding bonfires.

You must not burn general household waste, but may burn garden waste from your own garden if this is done without causing a nuisance to others.

If there is no alternative to having a bonfire, you must:

  • Ensure that smoke does not cause a nuisance to neighbours.
  • Ensure that the smoke does not affect highway safety

and you should:

  • Avoid burning in hot weather – when neighbours are more likely to need windows open
  • Notify neighbours that you will be having a fire
  • Ensure that the fire burns quickly, rather than be left to smoulder
  • Ensure that green waste has completely dried out prior to burning
  • Ensure that the fire is not left unattended, and have a means to extinguish a fire if necessary
  • Ensure that the wind direction will take any smoke away from neighbouring properties

Burning of commercial waste

In addition to the law of nuisance, it is an offence to burn commercial waste (including construction and demolition waste), and to produce dark smoke from industrial or trade premises. No bonfires should be lit on commercial premises, except for the burning of ‘green’ landscaping waste cut down at that property.

Fire service safety advice:

  • Remember to build your bonfire well clear of buildings, garden sheds, fences, hedges and overhanging branches.
  • Keep it to a manageable size and make sure it is evenly built so it collapses inwards as it burns.
  • Always have a bucket of water or hosepipe nearby in case of emergency. If the bonfire becomes out of control and catches foliage or property alight, call 999.
  • Be sure not to leave bonfires unattended and dampen them down fully once you’re done.

Those enjoying barbecues are also urged to do so safely, keeping cooking well away from fences, foliage and buildings even if there are no flames, because radiated heat alone can cause nearby plants or structures catch fire.  

Ashford Borough Council
https://www.ashford.gov.uk/the-environment/environmental-health/bonfires-and-wood-burners/bonfires/

Kent Fire and Rescue Service
https://www.kent.fire-uk.org/news/news-releases/april-2020/rise-in-bonfire-999-calls-linked-to-covid-19-isolation/