World Stroke Day

The FAST test

  • Facial weakness: Can the person smile? Has their face fallen on one side?
  • Arm weakness: Can the person raise both arms and keep them there?
  • Speech problems: Can the person speak clearly and understand what you say? Is their speech slurred?
  • Time: If you see any one of these three signs, it’s TIME to call 999. Stroke is always a medical emergency that requires immediate medical attention.


Tea, coffee and therapy on the menu for new café

Ashford CCGA café will open in Ashford for people who need help and support with their mental health over the weekend.

The Wellbeing Café will run as a six-month pilot on Friday and Saturday nights and is funded by NHS Ashford Clinical Commissioning Group.

It will mean that people who experience anxiety, low mood, loneliness and isolation can drop in and speak to a trained mental health support worker over a cup of tea or coffee.

The café will be based in House, Stour Centre, Tannery Lane and opens on Friday 23 October from 6pm until 9.30pm. It will be operated on behalf of the Ashford Mental Health Action Group (MHAG) by a group of partners including Maidstone and Mid Kent Mind and Speakup CIC. (more…)

Help shape stroke services

Ashford CCGThe NHS is asking local people who have experience of stroke to complete a survey to help improve local stroke care.

You don’t have to have had a stroke yourself – if you are the relative or friend of someone who has, and you have views on the service they received in Kent and Medway, your views are welcome.

The survey is part of a review of the care stroke patients receive within the vital first 72 hours. The review is looking at stroke services across Kent and Medway and is being led by the eight local NHS clinical commissioning groups. (more…)

KCC Sensory Strategy

Sensory ServicesKent County Council has spent some time asking sight impaired, deaf and deafblind people, their families and carers and professionals working in a variety of organisations what services and support they should provide in the future. As a result they have produced a draft Sensory Strategy for Kent. The Strategy sets out a vision and plan for services for sensory impaired people over the next three years, 2016-19.

They are now keen to check that the Draft Strategy accurately reflects what they have been told. They invite you to read the Draft Strategy and then complete a short questionnaire, giving your feedback.

Kent County Council

Health checks and advice at Ashford event

Ashford CCGFree NHS health checks and healthy living advice will be on offer at an event in Ashford later this month.

Kent Community Health NHS Foundation Trust will be carrying out the checks, which test lung function, blood pressure, pulse and cholesterol levels, on Wednesday 23 September between noon and 2pm.

They will also be offering advice on staying healthy, being active and stopping smoking at ‘the green’, opposite Trinity House, Upper Pemberton, Ashford.

Health checks are for people aged 40 to 74 and will determine whether you are at an increased risk of developing cardiovascular disease, kidney disease or diabetes in the future.

Find out more by visiting

Have your say on wheelchair services

The NHS in Kent and Medway is reviewing the way Wheelchair Services are currently delivered. If you are a wheelchair user, are a parent of a wheelchair user or if you care for someone that uses a wheelchair, they would appreciate your feedback. 

Your comments and feedback will help them understand what people think is important when it comes to the provision, maintenance and repairs of your wheelchair.

Wheelchair Service budgets are under pressure due to increasing demand. The NHS needs to find ways to support as many people as possible within the available resources and still provide the very best service, especially to those people who need their help the most.                                                                                                                                                                                      Complete the survey

The survey will close on Monday 31st August.  If you would prefer to receive a paper copy please contact

Find health help with NHS website and app

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now app can guide you to the service that will help you best.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions. (more…)

Choose the right care


Choose the right care


Self Care

Grazed Knee
Sore throat


NHS 111

Need help?
GP surgery closed



Painful cough
Runny nose



Persistent vomiting
Unexplained pains


Urgent Care Centre or Minor Injury Unit

Broken bones
Severe sunburn


Emergency Department
or 999

Chest pains
Heavy bleeding
Severe burns

the Emergency Department and 999 is for Emergencies Only

Chemotherapy Treatment at WHH

We have received the following response to a request to clarify the situation regarding chemotherapy treatment at The William Harvey Hospital.

Thank you for your enquiry today regarding activity in the Celia Blakey Unit (CBC) at William Harvey Hospital (WHH). I will detail below what was discussed in our telephone discussion this afternoon. (more…)