News

Council services over Christmas

Information regarding council services during the Christmas period can be found on the following pages:

Find Who does What on our list of Council Government and Council Services

M20 Closures January 2019

As part of the improvement works for the construction of junction 10a scheme, a new motorway gyratory is being built over the M20. This gyratory will comprise of two bridges otherwise known as the East and West Interchange Bridges. The steel beams for the interchanges are to be installed in January 2019.

In order to complete the installation of the steel beams, full weekend closures are required. The planned closures can be found in the table below:

Activity Start of Closure End of Closure  (M20 J9 -11 and J11 – J10 reopens)
Placing of steel beams for East Interchange Bridge Friday 11 January – 22:00 Monday 14 January – 06:00
Contingency weekend – if original weekend unachievable – East Interchange Bridge. Friday 18 January – 22:00 Monday 21 January – 06:00
Placing of steel beams for West Interchange Bridge Friday 25 January – 22:00 Monday 28 January – 06:00
Contingency weekend – if original weekend unachievable – West Interchange Bridge. Friday 4 February – 22:00 Monday 7 February – 06:00

St. Stephen’s Walk plans amended

Comparison of original and amended proposals

Plans for accommodation for disabled adults have been amended following the protection of trees on the site in St. Stephen’s Walk.

The scheme, originally submitted to Ashford Borough Council (ABC) in April, comprises 16 sheltered housing units for profoundly disabled adults together with 6 staff flats. We reported on the confirmation of a tree protection order at the ABC Planning Committee meeting in November that prevented the original proposals being implemented.

Amended plans have now been submitted which alters the position of the main building to avoid the protected trees. The amended plans do not address South Ashford Community Forum’s comment objecting to kerbside refuse collection.

ABC Planning Case Reference: 18/00608/AS

Market path bridge lighting

Kent County Council

We have sent an email to Cllr. Dara Farrell, 
KCC Ashford South Division, ABC Victoria Ward

We have been complaining for over a year regarding the poor/lack of lighting on the footbridge between Victoria Road and Elwick Place. KCC Highway’s solution is to, this morning, close the steps to the bridge; I was told because there have been accidents on the steps. Whilst this may protect KCC against claims, it does not resolve the issue of lighting on the bridge itself. It is totally unsatisfactory, that the claimed access issue has not been resolved during the time for which this issue has existed.

Please could you press KCC Highways to resolve this issue.

cc.
Cllr Mike Whiting, KCC Cabinet Member for Planning, Highways, Transport and Waste
Cllr Charles Suddards, ABC Victoria Ward,
Cllr Brad Bradford, ABC Portfolio Holder for Health, Parking & Community Safety
Cllr Paul Bartlett, ABC Joint Transportation Board Chairman

A2070 Closures 10 December

As part of the improvement works for the construction of junction 10a, a roundabout is being built in preparation for a dual carriageway link road between the new junction 10a and the A2070.

In order to complete the construction of the new roundabout a number of overnight road closures are required

Start of Closure End of Closure – A2070 reopens
10 December 22:00 (Monday) 06:00 on 11 December
11 December 22:00 (Tuesday) 06:00 on 12 December
12 December 22:00 (Wednesday) 06:00 on 13 December
13 December 22:00 (Thursday) 06:00 on 14 December
14 December 22:00 (Friday) 06:00 on 15 December

Please find attached a letter with additional details for the overnight road closures.

I hope this information is helpful and we apologise in advance for any inconvenience these works may cause. If you have any questions please contact us by visiting our scheme webpage at
www.highwaysengland.co.uk/M20J10a,
email a member of our Project Team at M20J10AImprovements@highwaysengland.co.uk
or call our 24 Hour Customer Contact Centre
on 0300 123 5000 for further information.

Police warning following theft of unsafe toys

A trailer containing an unsafe batch of Little Tikes Squeezoo Bubble Bus and Elephant toys was stolen from Wellesbourne Distribution Park. This batch of toys was on its way to be destroyed due to quality control issues and potential safety risks associated with them.

While the brand is still stocked by reputable retailers, Detective Constable Daniel Griffiths of Warwickshire Polce said: “We’re urging people to show caution when buying these toys them from a market, car boot sale, online auction site or social media.

“This particular batch of toys were on their way to be destroyed due to quality control issues and there are potential safety risks associated with them.

“We have launched an investigation to identify the offenders and retrieve the stolen toys. I’d appeal for anyone with information that could help with our investigation to contact us.”

The stolen trailer is blue curtain sided with a red chassis with the identification number C451753. The number plate may have the partial registration WT67.

Anyone with information about the theft or who thinks they have seen the stolen toys for sale should call police on 101 quoting incident 50 of 22 November 2018.

CALL 101 – INCIDENT 50 of 22 NOVEMBER 2018.

Alternatively, information be provided anonymously to the independent charity Crimestoppers on 0800 555 111.

For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.

Kent County Council Public Protection
Warwickshire Police

KCC Libraries, Registration and Archives consultation

Library imageLibraries, Registration and Archives Draft Strategy 2019-2022

Kent County Council

Opened 21 November 2018
Closes 29 January 2019

Introduction

The Libraries, Registration and Archives Service (LRA) run by Kent County Council (KCC) is a highly-valued community service. LRA’s wide range of services are delivered across Kent to anyone who lives, works, studies or visits Kent, and our services support everyone at important stages in their lives.

The communities and customers that LRA serves are changing and will continue to change over time. There are new challenges to face and opportunities to explore. The draft strategy sets out how KCC will continue to provide a sustainable libraries, registration and archives service to meet the needs and choices of their customers and communities.

Have your say

KCC want to hear your feedback on our draft strategy, which includes a proposal to tier libraries and review opening hours. No decision has been taken yet and your views are important in helping us to make a final decision.

The draft strategy is available to download from the ‘Documents’ section below. Please tell KCC your views by completing the online questionnaire via the link under ‘Respond’ below.

In the ‘Documents’ section below you will find the initial Equality Impact Assessments (EqIA) for the draft strategy and library tiering proposal for you to read and comment on via the consultation questionnaire.

Alternative Formats and Hard Copies

Easy Read and Accessible Word versions of the draft strategy and questionnaire are available from the ‘Documents’ section below. To request hard copies of any of the consultation documents, or for any other formats, please email: alternativeformats@kent.gov.uk or call: 03000 421553 (text relay service number: 18001 03000 421553). This number goes to an answering machine, which is monitored during office hours.

Documents

Respond

Links

Details

Consulting Organisation Type Kent County Council
Consulting Organisation Name Kent County Council
District / Borough areas affected by the consultation Ashford, Canterbury, Dartford, Dover, Gravesham, Maidstone, Medway, Sevenoaks, Shepway, Swale, Thanet, Tonbridge & Malling, Tunbridge Wells
Consultation Topic General interest, Libraries and archives
Consultation Methods Online survey / questionnaire / forms, Other survey / questionnaire / forms, Community event
Contact Details Email: lraconsultation@kent.gov.uk

Buying something online?

Your rights can be different when buying from an online marketplace – websites where traders and private individuals list and sell products.

What are my rights?

If you’re buying from an online trader your rights are the same as if you were buying from any other online store.

  • You normally have up to 14 days after receiving your goods to change your mind and get a full refund.
  • If there is a problem with your item within the first 30 days from when you’ve bought it, you could get a refund, replacement or repair.
  • If it can’t be repaired or replaced, then during the first 6 months in most cases you’re entitled to a full refund.
  • If you’re buying online from an individual seller, the principle of ‘buyer beware’ applies.
  • Goods have to be how they were described to you by the seller, but the seller doesn’t have to disclose any faults.
  • The seller can’t misrepresent goods though – for example claiming something used is brand new.

What can I do if I have a problem?

  • Contact the seller to try to resolve the issue.
  • Check the online marketplaces’ terms and conditions. These will sometimes offer you more protections.
  • If the seller arranged delivery, and the item hasn’t turned up or was delivered to the wrong location, it’s the seller’s legal responsibility to sort out the issue.
  • Some traders belong to an alternative dispute resolution (ADR) scheme, which means they offer a way to solve your problem without going to court.

What if I have a problem with a private seller?

  • Try to resolve the issue by contacting the seller directly first, but if you can’t:
  • Check whether the online marketplace has their own protection and dispute resolution systems.
  • Consider making a claim to the court – this is sometimes called a ‘small claim’.

Find out more about your rights and National Consumer Week at
www.citizensadvice.org.uk/NCW18

#NCW