News

Why you should report scams

Reporting is really important in the fight against scams and fraud. It might help you to recover your losses and it helps the authorities to learn more about the tactics used by scammers.

The more we know about scams the better we can tackle them.

If you suspect a scam report it to Action Fraud – you can use their online reporting tool: www.actionfraud.police.uk/report_fraud.

If you’ve lost money in a scam, tell your bank, finance company or pension provider.

For more advice call the Citizens Advice consumer service on 03454 04 05 06.

#scamaware

Citizen’s Advice
http://scams.citizensadvice.org.uk/

Make the right call

There are times where it would be unthinkable for you to use your mobile phone – such as playing football, or getting married – so why do it while driving?

KCC – Make The Right Call from Kent Road Safety on Vimeo.

Despite legislation, recent figures have shown that over a third of individuals admitted to using their mobile phones whilst driving to text or access apps. This is troubling statistic considering that when using a mobile device, your ability to react quickly in an emergency is likely to be worse than that of a driver at the drink-drive limit.

Crashes caused by mobile phone use are completely avoidable – so make the right call, don’t use your phone and drive.

Kent County Council
www.kentroadsafety.info/mobiles/

How to spot a scam

Scams are often hard to spot as they’re complex and use psychological tricks. You can keep yourself and others safe by knowing when it might be a scam.
If you’re not sure if something is a scam, get advice.

Talk to friends and family if something seems too good to be true, or call the Citizens Advice consumer service on 03454 04 05 06.

It could be a scam if you:

  • Get a call, text or email out of the blue – genuine companies and banks won’t ask for your full personal or security details
  • Are rushed to make a decision or give someone your details – if it’s real, you shouldn’t have to make a decision straight away
  • See a deal that’s very cheap or too good to be true
  • Are asked to pay for something up-front, like collecting a loan, or starting a job
  • Are asked to send money or your bank details to someone you’ve never met, especially friends online
  • Get a text or email saying that your bank needs to contact you ‘urgently’ especially if there’s a link to a website or a premium rate number

Find out more about common scams:
www.citizensadvice.org.uk/consumer/scams/scams/common-scams/

#scamaware

Citizens Advice
http://scams.citizensadvice.org.uk/

New mental health and eating disorders services

Ashford Clinical Commissioning GroupFrom 1 September 2017, people of any age in east Kent with an eating disorder, and children and young people who need specialist mental healthcare, will get more joined-up services.

This is because contracts for a new all-age eating disorders service in Kent and Medway and an innovative children and young people’s mental health service in Kent have been awarded to the same organisation: NHS trust NELFT.

Currently, different trusts provide different aspects of the service, and there is no separate specialist service for people with eating disorders: it is part of wider mental health services.

Although the contracts were awarded separately, NELFT won both of them after being judged best for quality and value for money by each of the teams involved, who included GPs and mental health specialists. All the Kent services provided by NELFT will be based locally.

Children, young people and families with experience of mental health problems, and teenagers and adults with experience of eating disorders played a key role in the process, including setting out what they expect from the new service. (more…)

KCC Strategy for Adults with Autism

Kent County Council (KCC) is launching its strategy for adults with autism on Tuesday, July 11 which sets out its future commitments and priorities.

In 2010, Government set out a requirement for all local authorities to have a strategy as described in the National Autism Strategy.

Across Kent, approximately over 13,000 individuals are living with autism and current estimates suggest over half these will have autism in the absence of a learning disability.  This strategy addresses these individuals.

The launch event will be chaired by Anne Tidmarsh, KCC Director for Older People and Physical Disability and will include an introduction by Cabinet Member for Adult Social Care, Graham Gibbens.

KCC Cabinet Member for Adult Social Care, Graham Gibbens, said:

“In Kent, we want to continue to ensure that adults with autism are able to live their lives free from the risk of discrimination, hate crime and abuse.

“This strategy outlines our core principles, and our vision for how we can ensure that individuals are able to live fulfilling and rewarding lives.”

Director of Older People and Physical Disability, Anne Tidmarsh, said:

“Since the announcement by Government in 2010, we have taken time in developing services for this group including a specialist social care team, diagnostic service and commissioning peer support groups.

“We are now pleased to welcome a strategy that addresses the needs of adults with autism which assesses the current situation and looks at future priorities and commitments.”

For further information about the strategy and any queries, please email SensoryandAutism@kent.gov.uk to learn more.

Kent County Council 28 June 2017
https://kccmediahub.net/kcc-launches-strategy-adults-autism745

Acting on product safety

If there is a problem with the safety of a product, its manufacturer is responsible for making arrangements for its repair, replacement or refund for the owner. This includes contacting the person who has purchased it where possible, and publishing a notice drawing attention to the risk the product poses and what the manufacturer is doing to remedy the issue.

Grenfell Tower fire update

A Hotpoint fridge freezer has been identified as the initial source of the Grenfell Tower fire. At this stage, the manufacturer Whirlpool Corporation has not issued a product recall. Consumers who believe they may own a Hotpoint fridge freezer model number FF175BP (white) or FF175BG (grey) should call Whirlpool’s freephone hotline on 0800 316 3826 or visit the Hotpoint Service website to register your details for further updates.

Check

latest recalls

Register

your appliance

Contact Information

(more…)

Registration for the Kent Test

Registration for Kent Test (11+) is now open for any parent of a year five child who would like them to be considered for a place in a Kent Grammar school for 2018.

Parents have until 3 July to register for the test. These will take place after the summer break on 7 September for children who go to school in Kent and 9 September for those children who go to school outside of Kent. Results will be sent out on 12 October.

Roger Gough, KCC Cabinet Member for Education said: “To speed up the process we urge as many parents as possible to register online. 95% of all test registrations are made this way and allows results to be sent by email.

“The Kent Test helps parents and children find the most suitable type of school for the next stage of their education.

“As more grammar schools include priority for pupils eligible for free school meals in their admissions arrangements we are particularly keen to encourage these families  to register and sit the test.“ (more…)

KCC Older Persons Wellbeing Consultation

Kent County CouncilOlder Persons and People Living with Dementia Wellbeing Core Offer

Kent County Council

Opens: 12 Jun 2017
Closes: 23 Jul 2017

Kent County Council is developing a new model for the Wellbeing Core Offer of Services for Older Persons and People Living with Dementa.  The offer seeks to improve people’s wellbeing and support them to live as independently as possible.

Kent County Council (KCC) wants to hear your views on the proposal to ensure that the new model meets the needs of Kent residents and delivers the outcomes which are most important to them.

In designing the new model, KCC is proposing to end annual grants which fund older persons and dementia community and voluntary sector services and re-invest the funding in a new contract. The proposed contract will create a more joined up pathway for supporting people to live well, will be delivered through a Strategic Partner approach and will be in place for 5-7 years. (more…)