Find health help with NHS website and app

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now app can guide you to the service that will help you best.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions. (more…)

Choose the right care


Choose the right care


Self Care

Grazed Knee
Sore throat


NHS 111

Need help?
GP surgery closed



Painful cough
Runny nose



Persistent vomiting
Unexplained pains


Urgent Care Centre or Minor Injury Unit

Broken bones
Severe sunburn


Emergency Department
or 999

Chest pains
Heavy bleeding
Severe burns

the Emergency Department and 999 is for Emergencies Only

Local Warden Support Officer (LWSO) vacancy – Great Chart with Singleton

GreatChartCWSOtopAre you passionate about volunteering within your community?

Do you have the drive and desire to help people?

Would you like to be part of an exciting new team?

We are offering you an opportunity to be part of an exciting new pilot project across Kent. Working alongside our Community Wardens, Kent Police and local councils, volunteers will be working within their own communities providing information, guidance and support on a wide range of services and issues as well as being the eyes and ears of their community.

Ideally, you will be resident in or have close association with the area you apply for. (more…)

Pop into the community advice drop-in shop

Ashford’s Community Safety Partnership is having a ‘drop-in shop’ between Monday 10th and Saturday 15th August.

The purpose of the shop is to raise public awareness of the wide range of agencies and services available to support them in dealing with issues and problems affecting their quality of life.

During the week the following agencies will be available: Ashford Borough Council, Kent Police, Kent Fire and Rescue Services, Kent County Council, Sk8side, Citizen’s Trust and Turning Point. (more…)

#scamaware CallerID spoofing

Many phone handsets now let you see the number of the person calling before you answer.

This feature – known as ‘Caller ID’ or ‘Calling Line Identity’ (CLI) – is a handy way of screening the calls you want to answer from the ones you don’t.

However, there have been growing instances of nuisance callers and criminals deliberately changing the Caller ID, a practice known as ‘spoofing’.

Don’t trust the number displayed.

SACF registered as Parliament Week Partner

Parliament Week - Do democracySouth Ashford Community Forum has registered as a Parliament Week Partner.

Parliament Week 2015 runs from 16th – 22nd November and is a programme of events and activities that connects people with Parliament and democracy in the UK.

The Forum’s Parliament Week meeting on 17th November will include a discussion on Local Councils and the opportunity they provide for all who live in the Community to be involved in decisions on local matters.

Elwick Square developers commence planning process

Having presented their proposals to the public at the end of last week, the developers for the Elwick Square development, in Ashford’s Town Centre, have submitted an application for “Screening Opinion” on the requirement for an Environmental Impact Assessment . This is the first stage of the formal Planning process for a large development.

The application has been included in our Planning Notices

A website has been set up for the development at

Elwick Square, Elwick Road, Ashford, Kent

Planning Application

Proposed mixed use development (screening opinion)


This is an application asking the council whether or not any future planning application needs to include an Environmental Impact Assessment when/if it is submitted or the scope of any future assessment. It is not a planning application and the planning merits of the proposal will not be considered.

The decision of the council is limited by the requirements of the EIA Regulations. The parish council and local residents are not consulted on EIA applications but will be if a planning application is made in the future.

More information is available on the EIA page on the Ashford Borough Council web site.

Decided: EIA not required