We are developing this page as a guide to who does what in local government and government.
- ABC: Ashford Borough Council
- FRA: Kent and Medway Fire and Rescue Authority
- Gov: UK Government
- KCC: Kent County Council
Not all services listed are statutory services.
| Service | Additional information | Authority | Department | Agency | Link |
|---|---|---|---|---|---|
| Benefits | Gov | Department for Work and Pensions | ↗ | ||
| Bus subsidies | for socially necessary, commercially non viable services | KCC | |||
| Cemeteries | ABC | ↗ | |||
| Childcare and pre-school | KCC | ↗ | |||
| Council Tax collection | ABC | ↗ | |||
| Courts and Tribunals | Gov | Ministry of Justice | Courts and Tribunals Service | ↗ | |
| Driving | Driving licences | Gov | Department for Transport | Driver and Vehicle Licensing Agency | ↗ |
| Highway Code, Driving Tests and safety regulation | Gov | Department for Transport | Driver and Vehicle Standards Agency | ↗ | |
| MOT tests | ↗ | ||||
| Vehicle registration | Gov | Department for Transport | Driver and Vehicle Licensing Agency | ↗ | |
| Vehicle Tax | ↗ | ||||
| Employment | Employment rules | Gov | Department for Business, Energy & Industrial Strategy | ↗ | |
| Education | National Curriculum | Gov | Department for Education | ↗ | |
| Schooling for children up to 19 or to 25 for those with special educational needs and disabilities | KCC | ↗ | |||
| Apprenticeships | Gov | Department for Education | ↗ | ||
| Further Education | Gov | Department for Education | ↗ | ||
| Higher Education (Universities and Higher Education Colleges) |
Gov | Department for Education | ↗ | ||
| Environmental Health | Food Safety – registering and inspecting food premises | ABC | ↗ | ||
| Statutory nuisance – noise, light, bonfires, odour, etc. | ABC | ||||
| Litter | ABC | ↗ | |||
| Fly tipping | ABC | ↗ | |||
| Fire and public safety | extinguishing fires | FRA | ↗ | ||
| protecting life and property in the event of fires | FRA | ||||
| rescuing and protecting people in the event of a road traffic collision | FRA | ||||
| rescuing and protecting people in the event of other emergencies | FRA | ||||
| Highways | Motorways and trunk roads | Gov | Department for Transport | Highways England | ↗ |
| Highways England fault reporting | info@highwaysengland.co.uk 0300 123 5000 24-hour service |
||||
| Other than motorways and trunk roads | KCC | ↗ | |||
| KCC Highways fault reporting | ↗ | ||||
| Housing | Council housing | ABC | ↗ | ||
| Private rented housing enforcement | ABC | ↗ | |||
| Landscape management | Highway Land – Motorways and trunk roads | ||||
| Highway Land – Highways other than motorways and trunk roads including public footpaths and cycle paths | KCC | ||||
| ABC owned parks and open spaces | ABC | ↗ | |||
| Libraries | KCC | ↗ | |||
| Licensing | Sale of alcohol, places of entertainment, taxis, street trading etc. | ABC | ↗ | ||
| Parking | Car parks | ABC | ↗ | ||
| Parking enforcement | ABC | ↗ | |||
| Planning | National planning policy | Gov | Ministry of Housing, Communities & Local Government | ↗ | |
| Housing need assessment calculation method | ↗ | ||||
| Planning Policy – minerals and waste | KCC | ↗ | |||
| Planning applications – minerals and waste and KCC sites | KCC | ↗ | |||
| Planning policy | ABC | ↗ | |||
| Submitting planning applications for residential and commercial development | ABC | ↗ | |||
| Viewing planning applications | ABC | ↗ | |||
| Power of attorney | Make register or end a lasting power of attorney | Gov | Ministry of Justice | Courts and Tribunals Service | ↗ |
| Prisons and Sentences | Gov | Ministry of Justice | Her Majesty’s Prison and Probation Service | ↗ | |
| Public Rights of Way | KCC | ↗ | |||
| Registration | Birth, death, marriage, civil partnership, citizenship | KCC | ↗ | ||
| Refuse, Recycling and Waste | |||||
| Waste management | KCC | ↗ | |||
| Household waste recycling centres | KCC | ↗ | |||
| Rubbish collection | ABC | ↗ | |||
| Social care | Adult care and support | KCC | ↗ | ||
| Carers | KCC | ↗ | |||
| Children in care | KCC | ↗ | |||
| Adoption and fostering | KCC | ↗ | |||
| Child protection | KCC | ↗ | |||
| Child or adult abuse | KCC | ↗ | |||
| Trading standards | KCC | ↗ | |||
| Voting and elections | Register to vote, check voter registration, apply to vote by proxy or b post |
ABC | ↗ | ||