KCC Public Protection have received reports from Kent residents relating to the following Amazon scams:
Amazon Prime subscription scam
“An automated phone call to her landline advised Mrs Wallace that her Amazon Prime subscription was going to be renewed and if she did not want to renew, she should press one.” Read this BBC article on how a resident in Northern Ireland lost her savings to this scam
https://www.bbc.co.uk/news/uk-northern-ireland-49733823
Amazon ‘brushing’ scam
“At first glance, receiving packages you haven’t paid for might seem like a great problem to have. But it’s likely to be a new scam known as ‘brushing’.”
Read this article on Which? website explaining how this scam works
https://conversation.which.co.uk/money/amazon-prime-brushing-scam-explained/
PROTECT YOURSELF
Check the Amazon website to find out more and information on how to protect yourself from Amazon scams
https://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_492866_to_201489210?nodeId=201489210
Please warn family members, friends and neighbours.
Report it
https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/
Contact details
For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer helpline on 03454 04 05 06
Monday to Friday from 9am to 5pm.
or https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/
KCC Public Protection 07 October 2019 https://mailchi.mp/kent.gov.uk/amazon-scam-alert