National Consumer Week

Know your new rightsThree core requirements

The Consumer Rights Act 2015 requires that goods and services must be:

  • as described
  • of satisfactory quality and
  • fit for purpose.

Digital Content

Digital content, such as online film and games, music downloads or e-books, is also covered. You have a right to a repair or replacement of faulty digital content

It is important to check before you buy that digital content meets your requirements and is compatible with your hardware and software.

#consumerrights

Citizens’ Advice: Know your New Rights

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