KCC Public Protection have had a report of a Kent resident being called by a company claiming to be a domestic appliance warranty provider ‘Domestic and General’
What happens
- You are cold-called by telephone
- The criminal knows your name, address and information on the items covered by the warranty
- If you say that they are not your warranty provider they then attempt to unnerve you by saying they will cancel your policy
What to do
- Hang up
- Call your warranty provider, if you have one, on the number on your paperwork to check if you have concerns
Find out more on the Domestic and General scam
More advice and to report to Action Fraud
Please warn vulnerable family members, friends and neighbours.
DOORSTEP CRIME IS FINANCIAL ABUSE
Help us prevent vulnerable people from becoming victims of doorstep crime and financial abuse. Watch the video and learn to spot the signs of doorstep crime and financial abuse. Please help to protect your family members, neighbours and friends.
We know doorstep criminals tell us our roof tiles are loose, our chimney stacks are dangerous, our trees are diseased and our driveways need jet washing.
Help keep your community safe. Report doorstep criminals as soon as you see them or tell your local Community Warden or Police Officer.
Even if you’re not sure if they are a criminal tell us anyway, we want to know.
Report it
For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer helpline on 0808 223 1133
Consumer Advice scams action line on 0808 250 5050
Monday to Friday from 9am to 5pm.
Kent County Council Public Protection
https://mailchi.mp/kent.gov.uk/alert-domestic-and-general-warranty-scam?e=5d620a3416