This call for evidence asks consumers to share their experiences on switching suppliers and how the process could be improved. We welcome any views and experiences of switching suppliers for:
- energy
- telecommunications
- banking (current accounts)
The call for evidence proposes 6 principles which suppliers should follow to make switching easier for consumers.
Respond online, or
Complete a response form and either
Email to: Switching@bis.gsi.gov.uk
Write to:Department for Business, Innovation and Skills
Consumer and Competition Policy
Switching – Call for Evidence Team (Victoria 357)
1 Victoria Street
London SW1H OET
Department for Business, Innovation & Skills 22 October 2015