Just because someone knows your basic details (such as your name and address or even your mother’s maiden name), it doesn’t mean they are genuine.
Be mindful of who you trust – criminals may try and trick you into their confidence by telling you that you’ve been a victim of fraud. Criminals often use this to draw you into the conversation, to scare you into acting and revealing security details.
Remember, criminals can also make any telephone number appear on your phone handset so even if you recognise it or it seems authentic, do not use it as verification they are genuine.
https://takefive-stopfraud.org.uk/
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