News

Enjoy the festive season safely…

Christmas message
How safe will your family be over the Christmas holidays?

This festive season, Kent Fire and Rescue Service would like people across Kent and Medway to have fun, but to make ‘family fire safety’ top of their Christmas lists.

For many people, like our very own Byrnes family, the festive period is an opportunity to spend more time at home, use candles and fairy lights and have a few drinks, but all of these activities can increase the risk of fire.

And while fire safety is important throughout the year, added distractions of Christmas make it especially important to be vigilant during the festive season.

Make Christmas memorable for the right reasons

Too many electrical items plugged into the same socket can cause a fire

Electrics and Christmas lights

Removing batteries from smoke alarms for toys or gadgets could put your family at risk

Smoke alarms and escape plans

Allowing a cigarette to burn on its own could cause a fire

Smoking

Place candles away from anything that could catch fire

Christmas trees and decorations

Make sure flames are out before you leave the room

Open fires and log burners

Its easy to get distracted - keep looking while your cooking

Cooking

 

Kent Fire and Rescue Service 20 December 2017
www.kent.fire-uk.org/news/campaigns/christmas-safety/

Health watchdog consults on future aims

Shaping our Future

Healthwatch

Opens: 08 November 2017
Closes: 03 January 2018

Healthwatch the independent national champion for people who use health and social care services, launched in 2012. Since then, in partnership with local Healthwatch, they have worked hard to understand what people want from care services and make sure that those who run services hear these views.

They are now developing their strategy for 2018 – 2023.

Between June and September 2017, they asked the public, professionals and local Healthwatch a number of questions to help shape their future focus. They invite you to take part in the next phase of their strategy.

They asked people where they should focus their efforts to have the biggest impact.

The ideas people shared largely focussed on the following areas:

  • Working to improve existing care, particularly the access people have to support, and the avoidable differences in people’s experience of health and social care across the population.
  • Mental health and care for older people were also common issues where people wanted to see improvements.
  • Making it easier for more people to have an equal say in decisions that affect them by tackling barriers, such as public awareness and professional attitudes.
  • Ensuring that communities are involved in shaping future health and social care services.
  • Supporting a stronger, more consistent Healthwatch network – from the service the public receives, to the way the network works together to achieve change.
  • Maintaining the independence of the network and working in partnership with others to improve health and social care services.

What this means for their work

People’s feedback has helped inform the development of three aims for their future.

  1. Empowering you and your community to have your say

    We want to make sure people can access the information they need to take control of their health and care, make informed decisions and shape the services that support them.

  2. Providing a high quality Healthwatch service for you

    We want to support a consistently high quality Healthwatch service for people who want to share their views or find information about health and social care. We also want to help local Healthwatch to champion people’s views effectively and make sure that local health and social care services truly reflect people’s needs.

  3. Making sure your views help improve health and social care

    We want people’s views to drive health and social care – ensuring you get access, on an equal basis with others, to support that works for you, as well as helping to shape future services for your community.

Download “Shaping our Future”
www.healthwatch.co.uk/sites/healthwatch.co.uk/files/20171107_-_shaping_our_future.pdf

They would like to hear your views on these aims.

Have your say via the Healthwatch website
www.healthwatch.co.uk/resource/shaping-our-future

ABC Property Company to invest in Travis site

Ashford Borough Council has announced that its property company ‘A Better Choice for Property’, is to buy apartments to be built on the Travis Perkins site on Victoria Crescent.

The purchase, the company’s biggest yet, represents a multimillion-pound investment in the town.

Tracey Kerly, Ashford Borough Council’s Chief Executive, said: “The property company demonstrates another innovative way that the Council is supporting the complex and various housing needs of a growing population.”

She added: “We are delighted to be working with Leath Park Developments on this exciting development which will be built to the council’s lifetime homes and strict space standards that go further than national prescribed space standards. We look forward to growing the business further in the coming years, with the aim of generating more revenue to maintain and enhance overall service provision.”

Darren Welch, Managing Director of Leath Park Developments (a Jenner Group Company) said: “This is another example of Ashford Borough Council’s proactive approach to providing local housing in the area and we look forward to working closely with the development team to deliver 28 high quality apartments at Victoria Crescent.”

A Better Choice for Property effectively operates as a buy-to-let investment company, targeting people in work in Ashford who can afford to rent. They are given one-year tenancies that can then be extended by further yearly increments or on a monthly rolling contract, affording flexibility to the tenants, while enabling communities to develop. The emphasis is on providing a high-quality customer experience to tenants from start to finish.

The property company has carefully grown a portfolio of 24 two, three and four-bedroom properties in the borough, ranging from flats to detached houses. The company paid interest to the council of £129,000 in the 2016-17 financial year. This money has been put towards the provision of services across the borough.

It is anticipated that in the next three years the company’s portfolio will grow to around 400-500 properties that are either in its ownership or that it is committed to owning off-plan.

Ashford Borough Council 18 December 2017
www.ashford.gov.uk/whats-on/news/property-company-expands-with-off-plan-purchase-18th-dec/

Details of the planning application can be found in our post of 6 July 2016
https://southashford.org.uk/index.php/2016/07/06/former-travis-perkins-trading-co-ltd-victoria-crescent-tn23-7hp/

Christmas tree fire destroys a living room in under a minute


A house fire, most likely sparked by faulty Christmas tree lights, envelopes a living room in a shocking 46 seconds. Fire Kills wants everyone to enjoy their Christmas. Check your Christmas tree lights are in good condition, turn them off before you go to bed and be safe at home over the festive season. Keeping your tree well watered can also prevent fire from taking hold. Fire kills – you can prevent it.

Fire Kills 10 December 2010
http://www.direct.gov.uk/firekills

Are you scam savvy this year?

Stop the ScammersCriminals will be taking advantage this Christmas to send a record number of scams to catch us out.

Last Christmas over £16 million was lost to online scams in the UK. 

Types of scams to avoid this Christmas

  • E-Vouchers – criminals share free e-vouchers on social media or by email for well-known brands. Victims are told to click on a link to claim which takes them to a fake website where they are asked for personal and banking details.
  • Wish lists – can be useful to tell your friends and family about what gifts you would like this year however these lists can contain personal information which criminals use steal their identity and they can use the items to send phishing emails.
  • Social Media deals – messages on social media offering deals has increased in the last few years and while some of them may be genuine , criminals will be taking advantage often trying to tempt people with deals on electronics and jewellery.

READ about scams and how to deal with them
www.kent.gov.uk/business/trading-standards/consumer-protection/scams/types-of-scam

Kent County Council 15 December 2017
http://mailchi.mp/bab4ab365891/how-to-spot-fake-electrical-goods-puppy-buying-tips-and-more

Shopping online safety tips

UK online retail sales hit £133bn in 2016 and it is estimated to continue rising as we enjoy shopping in the comfort of our own homes.

The huge increase in parcels has lead to a number of businesses promising cheap and quick delivery services to meet demand.  This has resulted in a rise in complaints as courier companies compete on price but fail to deliver on time.

If you are shopping online this Christmas find out when the business can deliver the goods, especially if you want them to arrive before Christmas day.

If they don’t arrive in time contact the business as soon as you can. Use their complaints process to make a formal complaint.

NEWS: 

Online retailers pass the parcel as couriers fail to deliver the goods
https://www.theguardian.com/money/2017/nov/12/couriers-fail-deliver-retailers-surge-online-shopping

If something you ordered hasn’t arrived
www.citizensadvice.org.uk/consumer/somethings-gone-wrong-with-a-purchase/if-something-you-ordered-hasnt-been-delivered/

Kent County Council 15 December 2017
http://mailchi.mp/bab4ab365891/how-to-spot-fake-electrical-goods-puppy-buying-tips-and-more

Buying a puppy?


Puppies are traditionally seen as a cute, must have present for children at Christmas time with popular breeds like Labradoodles, French Bulldogs and Pugs being sold for around £1000 per pup.

As the popularity for these breeds grows so too does the number of illegal imported puppies from Eastern European countries including Lithuania and Hungary.  The puppies travel in appalling, cramped conditions for thousands of miles with no access to food or water. Some puppies are not vaccinated making them vulnerable to diseases and others are younger than the 12 week age requirement making the rabies vaccinations invalid.

Sadly some puppies are so poorly they have to be put down, devastating the family.

WATCH RSPCA Buying a Puppy guide

NEWS:

Puppy importer faces £3000 fine for illegal landing Pug puppies 

Kent County Council 15 December 2017
http://mailchi.mp/bab4ab365891/how-to-spot-fake-electrical-goods-puppy-buying-tips-and-more

Don’t buy fakes

The pressure is on for parents to buy the must have toys on their children’s Christmas list. But in your rush to buy you could unsuspectingly buy fake toys.

Fake toys are made with cheap, nasty materials containing dangerous chemicals and flammable materials. They break easily and can be dangerous for children to use, especially those containing electrical components and batteries.

Take your time & follow these top tips when buying toys:
  • Only buy from shops you trust – be wary of websites you’ve never shopped with before especially if it sounds too good to be true
  • Check the website is genuine
  • Look for the BSI Kite and Lion quality marks
  • Check the packaging for spelling mistakes – do the instructions make sense?

This year’s most popular Christmas toys and gadgets

From top left to right: Soundmoovz Musical Bandz, Star Wars toys including the new BB-9E, HoverKart, Laser X and the Polaroid 3-D Pen.Hoverboards are still popular and the new HoverKart will certainly be at the top of some Christmas lists. Follow these top tips if you are considering buying a Hoverboard this year

Report fake products to Trading Standards

Kent County Council 15 December 2017
http://mailchi.mp/bab4ab365891/how-to-spot-fake-electrical-goods-puppy-buying-tips-and-more

Are you ready for Christmas?

Many of us will be dusting down the decorations or buying new, ready to decorate our homes for Christmas.If you are using old decorations make sure you check electrical products for damage and loose wires before you plug them in.

Be careful not to overload sockets especially if you’re using extension leads – use this socket calculator to find out if you’re exceeding the maximum load.If you’re buying new decorations this year then make sure you buy from reputable retailers. Fake electrical goods are not safe; causing electric shocks and fires.

One in six people in the UK has bought a fake electrical item as a Christmas present

Before you buy:

NEWS:

 Experts urge Kodi box users to unplug their devices immediately


WATCH how easily this fake electrical product explodes after just 4 seconds

Kent County Council 15 December 2017
http://mailchi.mp/bab4ab365891/how-to-spot-fake-electrical-goods-puppy-buying-tips-and-more

What is a loan shark?

Call 0300 555 2222If your lender:

  • Offered you a cash loan,
  • Did not give you paperwork,
  • Added huge amounts of interest or APR to your loan,
  • Have threatened you,
  • Have they taken your bank card, benefit card, passport, watch or other valuables from you,

or

  • You are you scared of people finding out

they may be a loan shark.

You are not in trouble if you have borrowed cash or have been paying back a loan from an illegal money lender, the loan shark is. They are the people committing a crime, not you.

Report a loan shark, call Stop Loan Sharks on 0300 555 2222 or complete the form on their website: www.stoploansharks.co.uk/

Stop Loan Sharks is the England Illegal Money Lending Team of National Trading Standards